MORA PALOMA SAC, with RUC 20609062135 (“Vltra Morale”), respects and complies with the provisions of the Peruvian Personal Data Protection Law in order to make proper use of the personal data of the Customers/Users whose prior consent it requests. When sensitive data is processed, written consent will also be requested.
Information collected on the website
Vltra Morale collects the personal data that Customers/Users provide through electronic forms on the Website, which are necessary to purchase products and for other purposes (exchanges or returns, refunds and subscription to our mailing list).
Access to and security of personal data
Vltra Morale has adopted the technical and administrative security measures needed to protect the personal data of Customers/Users, keep it confidential and prevent third parties from accessing that information, which is restricted. Staff with access to the information undertake not to share it and to respect this Privacy Policy and Peruvian data protection law.
Purpose of processing personal data
Customer/User data is used for the following purposes:
- Answering questions or complaints.
- Sending information or advertising about products and promotions.
- Selling products.
- Satisfaction surveys (purchase process, product quality).
- Internal management and administration of the Customer/User list.
- Compliance with legal obligations and dispute resolution.
Information requested at the time of purchase
When you make a purchase on our Website, Vltra Morale will ask for the following data:
- First and last names
- Home address
- National ID (DNI)
- Phone number
- Country of residence
- Postal code
- Information about the payment method chosen by the Customer/User.
Acceptance of the privacy policy
When the Customer/User consents to the processing of their personal data, they fully accept this privacy policy. Vltra Morale therefore uses the data for the purposes described above.
Exercising the rights of access, rectification, cancellation or objection
Customers and/or Users of the Website may exercise at any time the rights of information, access, rectification, cancellation and objection recognized by law.
To do so, Customers and/or Users must send an email to vltramorale@gmail.com with the subject “Request – Data Privacy”, or send their request in writing to Granada 274, dpto 601, Pueblo Libre.
Changes to the privacy policy
Vltra Morale may change the presentation and configuration of the Website, as well as the Terms and Conditions and the Privacy Policy. It is important that Customers/Users read the terms and conditions carefully every time they access the Website or purchase a product from it.